KAT Communications Limited, Doncaster based telecoms and connectivity provider, have announced the acquisition of the telephone answering service provider URVO Ltd.
URVO Ltd releases time strapped small and medium sized businesses from their phones, taking care of their calls, so they can take care of their business.
Anthony Temperton, Director of KAT Communications, said: “We are delighted to be welcoming URVO to the KAT family. Both businesses have been focused on increasing the profitability and productivity of its clients and helping them improve their end customer’s experiences. This acquisition adds a further string to our bow of being a one-stop communications provider with the aim of being the first name on the list of any company choosing their new telecoms provider”
Formed in January 2013, URVO Ltd are seen as experts in inbound call handling, fax2email and provision of freephone and local and national phone numbers to small and medium sized businesses across the UK.
Chris Days, Founder and Director of URVO Ltd said “I'm really pleased that Urvo will become part of the KAT family, another great South Yorkshire business. This will be a win - win for all involved, the existing customers will continue to receive the great customer service and call answering service they have come accustomed to and love, whilst being delivered by a company whose knowledge about telecoms is never in question. “
The KAT Communications team from their modern offices at 1, Watervole Way, Doncaster manage telecom solutions for over 100 local businesses and have seen recurring revenues increase by over 450% in 3 years. Specialising in the provision of hosted phone systems, superfast and ultrafast broadband, lines and calls and mobile voice & data, they have differentiated themselves in a crowded market place by offering a mix of short term agreements with focussed customer care agreements designed to let the customer be in control of their telecoms provision not the provider.
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