Guidance for Controlling the Risk of Transmission of Covid-19 for Click and Collect Purchases

Business Doncaster

Recovery Planning

Shop open sign

This page is to support businesses with their recovery planning.

Any business, in any doubt, as to whether it can be open to the public should contact for advice on: Regulation& 


Doncaster to enter Tier 3 restrictions from 00:01 on Saturday 24th October - what does this mean for you?

  • All pubs and bars must close unless serving substantial meals
  • Also closing: betting shops, adult gaming centres, casinos and soft play centres
  • £30m support for business
  • £11m for local authorities to support public health measures
  • No household mixing indoors or private gardens
  • Rule of six on mixing outdoors in public spaces
  • Gyms will remain open but classes will not be allowed and social distancing guidelines should be followed between people from different households

We will announce more in the coming days about exactly what this means for businesses, which (if any in addition to the above) will be closing and what support will be available.


NHS COVID-19 app launched across England and Wales

The NHS COVID-19 app has launched to help control COVID-19 transmission alongside national and local contact tracing. From today certain businesses in England are required by law to display NHS Test and Trace QR codes so customers with the NHS COVID-19 app can use them to check-in.

QR codes will help businesses meet their legal requirement to log contact details and allow public health leads to send alerts based on whether people have checked in at venues.

The government will be supporting businesses and venues to display the QR codes, which can be downloaded here

Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code.


Conduct your business safely during coronavirus – guidance tool

Employers in England that want to reopen their business have a legal responsibility to protect their employees and other people on site. Use this guidance to help you carry out a risk assessment and make sensible adjustments to the site and workforce. If you do not carry out a risk assessment, the Health and Safety Executive (HSE) or your local council can issue an enforcement notice. Employees can use this guidance to check what their workplace needs to do to keep people safe. This guidance is only for businesses that are allowed to reopen in England.


Employee return-to-work tool

The Government has developed a tool to help employees in England easily assess if they can return to work. The tool guides employees through questions that may influence their ability to go back to work safely. Employers can share this tool with employees to aid discussion on how employees can return to work safely. Find out more here.


Staying Covid-19 Secure in 2020

This is the Government's five-steps towards being Covid-19 secure ahead of reopening your business. Have you done all of these?

  • We have carried out a COVID-19 risk assessment and shared the results with the people who work here
  • We have cleaning, handwashing and hygiene procedures in line with guidance
  • We have taken all reasonable steps to help people work from home
  • We have taken all reasonable steps to maintain a 2m distance in the workplace
  • Where people cannot be 2m apart, we have done everything practical to manage transmission risk

Download the poster here.


Signage toolkit

Stay Safe Posters

A range of posters have been created for businesses to remind people how to stay safe during the pandemic. They include reminders to wash hands frequently, wear a face mask and keep space. 

Business can download these for free via the links below:

A1 Size

A2 Size

A3 Size

A4 Size

Social Distancing Posters

Please click on the below to download free signage which you can use in your business to ensure customers and staff continue to observe social distancing measures.

2 metres

Maximum number of people


Hand Wash

Left Direction

Right Direction

Queue Left

Queue Right


How to work safely during Coronavirus

The UK government, in consultation with industry, has produced ‘COVID-19 secure’ guidance to help ensure workplaces are as safe as possible. The new guidance covers 11 workplace settings which are allowed to be open.

The 11 guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep employees safe.

  • Aviation Guidance on General Aviation (GA) flying during the coronavirus outbreak.
  • Close contact services - Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.
  • Construction and other outdoor work – Guidance for people who work in or run outdoor working environments.
  • Factories, plants and warehouses - Guidance for people who work in or run factories, plants and warehouses
  • Higher Education Guidance for higher education providers in England on when and how to reopen their campuses and buildings.
  • Hotels and other guest accommodation - Guidance for people who work in or run hotels and other guest accommodation
  • Labs and research facilities – Guidance for people who work in or run indoor labs and research facilities and similar environments
  • Offices and contact centres – Guidance for people who work in or run offices, contact centres and similar indoor environments
  • Other People's Homes – Guidance for people working in, visiting or delivering to home environments as well as their employers
  • Restaurants, pubs, bars and takeaway services  Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways.
  • Sport and Recreation - Guidance for the public, providers of outdoor sport facilities, elite athletes, personal trainers and coaches on the phased return of sport and recreation.
  • Shops and branches – Guidance for people who work in or run shops, branches, stores or similar environments.
  • Vehicles – Guidance for people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles, field forces and similar
  • Visitor Economy Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows.

You can also find support information and the actions to take for the following sectors by clicking the links below:


Risk Assessments 

You can use a risk assessment to help you keep a simple record of: who might be harmed and how, what you’re already doing to control the risks, what further action you need to take to control the risks, who needs to carry out the action and when the action is needed by.

Some useful templates can be found on the Health and Safety Executive's website here