Emotional Intelligence in Business


EVENTS  >  Emotional Intelligence in Business

Emotional Intelligence in Business

Session Content

Without Emotional Intelligence, teams cannot excel, managers cannot lead and organisations cannot flourish. This is an enjoyable, interactive introduction to Emotional Intelligence in business and, more importantly, how it can be developed for more effective practice.

The 5 main elements of Emotional Intelligence are:






Session Structure

1. Introduction to Emotional Intelligence. How well do you know yourself and each other?

2. Self-Awareness – Short Introduction and an exercise. How do make your decisions?

3. Self-Regulation – Short Introduction and a process. How and when to control our emotions.

4. Self-Motivation – Goal setting, when it works and when it doesn’t. How to make a plan.

5. Empathy – How to really see the world from another’s point of view. A process and an exercise.

6. Relationships – The Tuckman Model, and how we can develop as a team and what a high performing team looks like.

Benefits to the Business

All effective leadership is reliant upon Emotional Intelligence for optimal performance. Each delegate will have a chance to explore their own motivations, how they may differ from others and, importantly, how these differences are essential to performance.

Practical tools will be provided to take away and use to develop those areas of Emotional Intelligence that can be improved. This is the key to effective leadership and self-development.

Why do you believe this subject/Masterclass is important?

Research shows that high performers are more likely to have high EQ (Emotional Intelligence), than high IQ. In fact, 90% of high performers in one study were found to have a high EQ but an average IQ.

Another recent study found that three main reasons for failure are difficulty in handling change, inability to work well in a team, and poor interpersonal relations and EQ. This is no longer seen as an additional ‘soft skill’ but the backbone of any successful business. Developing EQ also leads to a more fulfilled, and happier life out of work, as we become more in control of ourselves and more empathetic to others. And the good news is, it’s very much a skill that can be learned and developed, which starts here.

Who is it for?

Anyone who needs to self-motivate or maintain and develop strong relationships. Anyone who wants to excel and develop.

Who is leading it?

Steve Faulkner is a facilitator unlike any you will have worked with before. Spending ten years as a trainer, speaker and coach, and 20 years as an award winning magician, his approach to training is simple; training has to be informative and relevant, but if it isn’t dynamic, stimulating and fun (without being cheesy!) it doesn’t work. The training needs to stick and be relevant, but more importantly be directly implemented in the workplace.

Steve provides ILM accredited courses, and non-accredited programmes in Customer Service, Leadership and Management, Advanced Communication Skills and Emotional Intelligence.

With a Postgraduate Certificate, at Master’s level in Coaching and Mentoring, Steve is an exceptional coach for both teams and individuals, meaning that as well as learning, delegates will grow and develop in line with their own needs. There is no ‘one-size fits all’ programme and is tailored to your organisation.

Steve has recently provided training for Sheffield City Council, Immediate Media London and Bristol (Radio Times, BBC Magazines/Good Food etc), MyHotels London and Brighton, and The BBC and Leeds City Council.

His expertise, experience and deep level of knowledge ensure that you don’t waste your money on another box-ticking exercise and invest in training that your delegates will look forward to and that actually works, improving the performance of your individuals and teams.

Any other info?

Attendees should bring along something to write on as well as the willingness to learn and develop.


Only one registration per business via Eventbrite will be confirmed. If additional people from your business would like to attend, they can be added to a waiting list by emailing caitlin.fowler@doncaster.gov.uk with the business name, name of additional attendee and contact telephone number. If this Masterclass isn’t fully subscribed upon the closure of registrations, we will contact you to offer the additional place. The waiting list will be prioritised on a first come first served basis. Businesses that register more than one attendee via Eventbrite will be contacted and asked to nominate one person to attend.

This masterclass is open to small and medium-sized enterprises based in the Sheffield City Region. If you are unsure whether you fall into this region you can use the postcode checker here: http://www.scrgrowthhub.co.uk/areas-we-cover/ A part of your business must be based in one of the following districts: Barnsley, Bassetlaw, Bolsover, Chesterfield, Derbyshire Dales, Doncaster, North East Derbyshire. Rotherham or Sheffield.

To find out if your business meets the definition for Small and Medium-sized Enterprises (SME), please visit:http://ec.europa.eu/DocsRoom/documents/15582/attachments/1/translations/en/renditions/native

Please note that if your firm that is part of a larger Group you may need to include staff headcount, turnover, balance sheet data for the Group too, to ascertain whether it is eligible.

We are pleased to be able to provide this masterclass free of charge due to funding from the European Regional Development Fund. There are a number of eligibility criteria for attendees which we will check using the online registration questions and in a phone call to every attendee prior to the event.


Q/ How can I contact the organiser with any questions?

A/ Email caitlin.fowler@doncaster.gov.uk

Q/ What are my transport/parking options for getting to and from the event?

A/ Parking is available at the venue

Q/ I would like to bring a colleague, is this ok?

A/ No, only one attendee per company is permitted.

Q/ Will refreshments be provided?

A/ Hot and cold drinks will be provided


This event will be delivered by the ‘Sheffield City Region Growth Hub Enhancement Project’ that is part-funded by the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020. The project, for high-growth businesses in the Sheffield City Region, aims to increase their competitiveness and so help them grow and prosper.

Canberra House Training & Development Centre, 10 First Avenue, Finningley, Doncaster, DN9 3GA
Date and Times

26 Mar 09:00 - 12:00



Contact details

Email: caitlin.fowler@doncaster.gov.uk